California Employment Development Department (EDD): "we don't work for them" was the human's respon...

A California Employment Development Department (EDD) customer review by GetHuman user ~tired of dialing from November 14th, 2017

Background on ~tired of dialing's case

GetHuman: ~tired of dialing - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~tired of dialing: Sure. It was evening, on November 10th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
~tired of dialing: I used the 800-300-5616 number I found for on the GetHuman California Employment Development Department (EDD) customer phone number page I was on: California Employment Development Department (EDD) Customer Service Phone Number
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~tired of dialing a list of common California Employment Development Department (EDD) problems)
~tired of dialing: "File application" was why I was trying to call.

~tired of dialing's review of California Employment Development Department (EDD) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tired of dialing: "we don't work for them" was the human's response...you won't be able to file or re-open anything. They'll just give you the same phone number that we all hate.
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~tired of dialing: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tired of dialing: I'd give them a five out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~tired of dialing: For that I would say five out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~tired of dialing: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tired of dialing taken from his California Employment Development Department (EDD) customer service problem that occurred on November 10th, 2017.

California Employment Development Department (EDD)

3.68 of 5 stars | 244 reviews

~tired of dialing's California Employment Development Department (EDD) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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