California Franchise Tax Board: Yo recibi una carta donde decia que tenia que p...
A California Franchise Tax Board customer review by GetHuman user ~Martin Poncede leon from November 20th, 2017
Background on ~Martin Poncede leon's case
GetHuman: ~Martin Poncede leon - can you tell our other California Franchise Tax Board customers when your case took place?
~Martin Poncede leon: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to California Franchise Tax Board, and if so, how?
GetHuman: And which of these common California Franchise Tax Board customer issues best describes the reason you wanted to talk to them?
(Shows ~Martin Poncede leon a list of common California Franchise Tax Board problems)
~Martin Poncede leon: "File a Return" was why I was trying to call.
~Martin Poncede leon's review of California Franchise Tax Board customer service
GetHuman: So how would you sum up your experience for GetHuman's California Franchise Tax Board customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Martin Poncede leon: Yo recibi una carta donde decia que tenia que pagar cerca de **** dollares por los a****os **** y ****, para hacer esta pregunta tuvieron que pasar mas de tres horas.
GetHuman: Let's quantify your experience contacting California Franchise Tax Board. On a scale of 1 to 5, how easy is it go get help on a California Franchise Tax Board problem?
~Martin Poncede leon: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Martin Poncede leon: I'd give them a one out of five on communication.
GetHuman: And what about California Franchise Tax Board's ability to quickly and effectively address your problem?
~Martin Poncede leon: For that I would say five out of five.
GetHuman: And finally- any advice for other California Franchise Tax Board customers?
~Martin Poncede leon: Call them early in the day or late. Don't forget any personal or account information you might need for California Franchise Tax Board to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Martin Poncede leon taken from his California Franchise Tax Board customer service problem that occurred on November 16th, 2017.