Calyx Software: Voice message at start indicated * minute expec...
A Calyx Software customer review by GetHuman user ~wlhauck from November 9th, 2017
Background on ~wlhauck's case
GetHuman: ~wlhauck - can you tell our other Calyx Software customers when your case took place?
~wlhauck: Yeah. It was late at night, on November 2nd.
GetHuman: Did you reach out to Calyx Software, and if so, how?
GetHuman: And which of these common Calyx Software customer issues best describes the reason you wanted to talk to them?
(Shows ~wlhauck a list of common Calyx Software problems)
~wlhauck: "Track order" was why I was trying to call.
~wlhauck's review of Calyx Software customer service
GetHuman: So how would you sum up your experience for GetHuman's Calyx Software customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wlhauck: Voice message at start indicated * minute expected hold time.** minutes into the call, web site suggested and repeat of * minute expected hold time.** minutes is tolerable.
GetHuman: Let's quantify your experience contacting Calyx Software. On a scale of 1 to 5, how easy is it go get help on a Calyx Software problem?
~wlhauck: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wlhauck: I'd give them a four out of five on communication.
GetHuman: And what about Calyx Software's ability to quickly and effectively address your problem?
~wlhauck: For that I would say three out of five.
GetHuman: And finally- any advice for other Calyx Software customers?
~wlhauck: Call them early in the day or late. Don't forget any personal or account information you might need for Calyx Software to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wlhauck taken from his Calyx Software customer service problem that occurred on November 2nd, 2017.
Calyx Software
5.00 of 5 stars | 1 reviews
~wlhauck's Calyx Software Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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