BAD CUSTOMER SERVICE w* CampingSurvival.com*Ord...
A Campingsurvival.com customer review by GetHuman user ~yazzie137 from November 14th, 2017
Background on ~yazzie137's case
GetHuman: ~yazzie137 - can you tell our other Campingsurvival.com customers when your case took place?
~yazzie137: Yes. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Campingsurvival.com, and if so, how?
GetHuman: And which of these common Campingsurvival.com customer issues best describes the reason you wanted to talk to them?
(Shows ~yazzie137 a list of common Campingsurvival.com problems)
~yazzie137: "Cancel order" was why I was trying to call.
~yazzie137's review of Campingsurvival.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Campingsurvival.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~yazzie137: BAD CUSTOMER SERVICE w* CampingSurvival.com*Ordered a color of Paracord, didn't come as described. Email for refund , or other options & Renee Szabo (renee@jhlsupply or Renee@CampingSurvival.com) pretty much said I'm out of luck, no other options, and to top it off be a smart *** and say have a nice week when I already described how important my order was. *Had more orders planned, now I'll take my business else where. *Thanks a lot Renee for your amazing customer experience.
GetHuman: Let's quantify your experience contacting Campingsurvival.com. On a scale of 1 to 5, how easy is it go get help on a Campingsurvival.com problem?
~yazzie137: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~yazzie137: I'd give them a three out of five on communication.
GetHuman: And what about Campingsurvival.com's ability to quickly and effectively address your problem?
~yazzie137: For that I would say four out of five.
GetHuman: And finally- any advice for other Campingsurvival.com customers?
~yazzie137: Call them early in the day or late. Don't forget any personal or account information you might need for Campingsurvival.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~yazzie137 taken from his Campingsurvival.com customer service problem that occurred on November 5th, 2017.
Campingsurvival.com
1.00 of 5 stars | 4 reviews
~yazzie137's Campingsurvival.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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