Campingsurvival.com: first of all did not recieve my whole order eve...
A Campingsurvival.com customer review by GetHuman user ~trainer58 from November 15th, 2017
Background on ~trainer58's case
GetHuman: ~trainer58 - can you tell our other Campingsurvival.com customers when your case took place?
~trainer58: Yeah. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Campingsurvival.com, and if so, how?
GetHuman: And which of these common Campingsurvival.com customer issues best describes the reason you wanted to talk to them?
(Shows ~trainer58 a list of common Campingsurvival.com problems)
~trainer58: "Change order" was why I was trying to call.
~trainer58's review of Campingsurvival.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Campingsurvival.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~trainer58: first of all did not recieve my whole order even when they said i did. Had **.** of freebies comming with the order, did not get them either. e mailed them and they acted like i was lying to them. Finally got my order last nite, still items missing. E mailed them again, basically too bad out of stock, have a nice day, didnt offer to replace with item of equal value. Ad stated **.** in free items with the list of free items. DONT BELIEVE THEM !! Dont order from a company that does false advertising. I also rder form the "Ready Store", they will NEVER cheat you !! If they email me today and replace what they didnt give me i will update this post.
GetHuman: Let's quantify your experience contacting Campingsurvival.com. On a scale of 1 to 5, how easy is it go get help on a Campingsurvival.com problem?
~trainer58: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~trainer58: I'd give them a four out of five on communication.
GetHuman: And what about Campingsurvival.com's ability to quickly and effectively address your problem?
~trainer58: For that I would say three out of five.
GetHuman: And finally- any advice for other Campingsurvival.com customers?
~trainer58: Call them early in the day or late. Don't forget any personal or account information you might need for Campingsurvival.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~trainer58 taken from his Campingsurvival.com customer service problem that occurred on November 11th, 2017.
Campingsurvival.com
1.00 of 5 stars | 4 reviews
~trainer58's Campingsurvival.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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