Captain D's: I bought * sampler dinners at store **** this w...
A Captain D's customer review by GetHuman user ~gwrightslc from November 21st, 2017
Background on ~gwrightslc's case
GetHuman: ~gwrightslc - can you tell our other Captain D's customers when your case took place?
~gwrightslc: Yes I can. It was evening, on November 18th.
GetHuman: Did you reach out to Captain D's, and if so, how?
GetHuman: And which of these common Captain D's customer issues best describes the reason you wanted to talk to them?
(Shows ~gwrightslc a list of common Captain D's problems)
~gwrightslc: "Overcharge/Strange charge" was why I was trying to call.
~gwrightslc's review of Captain D's customer service
GetHuman: So how would you sum up your experience for GetHuman's Captain D's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gwrightslc: I bought * sampler dinners at store **** this was the worst food I have ever eaten. The clams were black and hard as a rock the french fries were stuck in ball and the fish was half cooked. I work in very influential industry an will at every opportunity spread the word. I tried calling the home office but to no avail. I trully was worried of getting sick.
GetHuman: Let's quantify your experience contacting Captain D's. On a scale of 1 to 5, how easy is it go get help on a Captain D's problem?
~gwrightslc: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gwrightslc: I'd give them a five out of five on communication.
GetHuman: And what about Captain D's's ability to quickly and effectively address your problem?
~gwrightslc: For that I would say four out of five.
GetHuman: And finally- any advice for other Captain D's customers?
~gwrightslc: Call them early in the day or late. Don't forget any personal or account information you might need for Captain D's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gwrightslc taken from his Captain D's customer service problem that occurred on November 18th, 2017.