Captain D's: Menu was wrong so I couldn't get what I was wan...
A Captain D's customer review by GetHuman user ~Doug Hager from November 14th, 2017
Background on ~Doug Hager's case
GetHuman: ~Doug Hager - can you tell our other Captain D's customers when your case took place?
~Doug Hager: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to Captain D's, and if so, how?
GetHuman: And which of these common Captain D's customer issues best describes the reason you wanted to talk to them?
(Shows ~Doug Hager a list of common Captain D's problems)
~Doug Hager: "Complaint" was why I was trying to call.
~Doug Hager's review of Captain D's customer service
GetHuman: So how would you sum up your experience for GetHuman's Captain D's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Doug Hager: Menu was wrong so I couldn't get what I was wanting. No hush-puppies in my order but my wife had * and they were very greasy.Ordered broiled fish but got fried instead. Don't go to the one on North Oak in Kansas City, MO.
GetHuman: Let's quantify your experience contacting Captain D's. On a scale of 1 to 5, how easy is it go get help on a Captain D's problem?
~Doug Hager: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Doug Hager: I'd give them a five out of five on communication.
GetHuman: And what about Captain D's's ability to quickly and effectively address your problem?
~Doug Hager: For that I would say five out of five.
GetHuman: And finally- any advice for other Captain D's customers?
~Doug Hager: Call them early in the day or late. Don't forget any personal or account information you might need for Captain D's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Doug Hager taken from his Captain D's customer service problem that occurred on November 11th, 2017.