Captain D's: i WANTED TO CONTACT THEM TO OFFER A SUGGESTION...

A Captain D's customer review by GetHuman user ~woofcolumbus50 from November 14th, 2017

Background on ~woofcolumbus50's case

GetHuman: ~woofcolumbus50 - can you tell our other Captain D's customers when your case took place?
~woofcolumbus50: Yes. It was evening, on November 5th.
GetHuman: Did you reach out to Captain D's, and if so, how?
~woofcolumbus50: I used the 615-391-5461 number I found for on the GetHuman Captain D's customer phone number page I was on: Captain D's Customer Service Phone Number
GetHuman: And which of these common Captain D's customer issues best describes the reason you wanted to talk to them?
(Shows ~woofcolumbus50 a list of common Captain D's problems)
~woofcolumbus50: "Complaint" was why I was trying to call.

~woofcolumbus50's review of Captain D's customer service

GetHuman: So how would you sum up your experience for GetHuman's Captain D's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~woofcolumbus50: i WANTED TO CONTACT THEM TO OFFER A SUGGESTION, I GUESS THEY DONT WANT TO IMPROVE SERVICE, WHAT A SHAME
GetHuman: Let's quantify your experience contacting Captain D's. On a scale of 1 to 5, how easy is it go get help on a Captain D's problem?
~woofcolumbus50: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~woofcolumbus50: I'd give them a five out of five on communication.
GetHuman: And what about Captain D's's ability to quickly and effectively address your problem?
~woofcolumbus50: For that I would say two out of five.
GetHuman: And finally- any advice for other Captain D's customers?
~woofcolumbus50: Call them early in the day or late. Don't forget any personal or account information you might need for Captain D's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~woofcolumbus50 taken from his Captain D's customer service problem that occurred on November 5th, 2017.

Captain D's

4.00 of 5 stars | 9 reviews

~woofcolumbus50's Captain D's Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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