Catalogfavorites.com: When prompted to ask for agent or press "*", it...
A Catalogfavorites.com customer review by GetHuman user ~Cbeck from November 25th, 2017
Background on ~Cbeck's case
GetHuman: ~Cbeck - can you tell our other Catalogfavorites.com customers when your case took place?
~Cbeck: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Catalogfavorites.com, and if so, how?
GetHuman: And which of these common Catalogfavorites.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Cbeck a list of common Catalogfavorites.com problems)
~Cbeck: "Overcharge/Strange charge" was why I was trying to call.
~Cbeck's review of Catalogfavorites.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Catalogfavorites.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cbeck: When prompted to ask for agent or press "*", it takes me back to start and never let's me talk to a rep. And I tried several times!!!
GetHuman: Let's quantify your experience contacting Catalogfavorites.com. On a scale of 1 to 5, how easy is it go get help on a Catalogfavorites.com problem?
~Cbeck: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cbeck: I'd give them a one out of five on communication.
GetHuman: And what about Catalogfavorites.com's ability to quickly and effectively address your problem?
~Cbeck: For that I would say five out of five.
GetHuman: And finally- any advice for other Catalogfavorites.com customers?
~Cbeck: Call them early in the day or late. Don't forget any personal or account information you might need for Catalogfavorites.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cbeck taken from his Catalogfavorites.com customer service problem that occurred on November 19th, 2017.
Catalogfavorites.com
2.00 of 5 stars | 3 reviews
~Cbeck's Catalogfavorites.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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