CatholicMatch: I signed up years ago and cancelled. I just got...
A CatholicMatch customer review by GetHuman user ~tanline69 from November 20th, 2017
Background on ~tanline69's case
GetHuman: ~tanline69 - can you tell our other CatholicMatch customers when your case took place?
~tanline69: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to CatholicMatch, and if so, how?
GetHuman: And which of these common CatholicMatch customer issues best describes the reason you wanted to talk to them?
(Shows ~tanline69 a list of common CatholicMatch problems)
~tanline69: "Change plan" was why I was trying to contact.
~tanline69's review of CatholicMatch customer service
GetHuman: So how would you sum up your experience for GetHuman's CatholicMatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tanline69: I signed up years ago and cancelled. I just got billed. Out of the blue I was charged. Catholic... what a joke.no phone *.. Horrible site
GetHuman: Let's quantify your experience contacting CatholicMatch. On a scale of 1 to 5, how easy is it go get help on a CatholicMatch problem?
~tanline69: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tanline69: I'd give them a one out of five on communication.
GetHuman: And what about CatholicMatch's ability to quickly and effectively address your problem?
~tanline69: For that I would say two out of five.
GetHuman: And finally- any advice for other CatholicMatch customers?
~tanline69: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for CatholicMatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tanline69 taken from his CatholicMatch customer service problem that occurred on November 14th, 2017.
CatholicMatch
2.00 of 5 stars | 8 reviews
~tanline69's CatholicMatch Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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