CatholicMatch: There's no way to email or phone this outfit an...

A CatholicMatch customer review by GetHuman user ~locust from November 20th, 2017

Background on ~locust's case

GetHuman: ~locust - can you tell our other CatholicMatch customers when your case took place?
~locust: Yup. It was late at night, on November 10th.
GetHuman: Did you reach out to CatholicMatch, and if so, how?
~locust: I used a help page I found on the GetHuman CatholicMatch customer service contact info page: Contact CatholicMatch Customer Service
GetHuman: And which of these common CatholicMatch customer issues best describes the reason you wanted to talk to them?
(Shows ~locust a list of common CatholicMatch problems)
~locust: "Cancel service" was why I was trying to contact.

~locust's review of CatholicMatch customer service

GetHuman: So how would you sum up your experience for GetHuman's CatholicMatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~locust: There's no way to email or phone this outfit and they have a ridiculously large pixel photo requirement. On top of that they have a no refund policy. Avoid this place. It's not worth the hassle or the $.
GetHuman: Let's quantify your experience contacting CatholicMatch. On a scale of 1 to 5, how easy is it go get help on a CatholicMatch problem?
~locust: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~locust: I'd give them a five out of five on communication.
GetHuman: And what about CatholicMatch's ability to quickly and effectively address your problem?
~locust: For that I would say two out of five.
GetHuman: And finally- any advice for other CatholicMatch customers?
~locust: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for CatholicMatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~locust taken from his CatholicMatch customer service problem that occurred on November 10th, 2017.

CatholicMatch

2.00 of 5 stars | 8 reviews

~locust's CatholicMatch Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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