Causes.com: No response was possible because link given goe...

A Causes.com customer review by GetHuman user ~livefully821 from November 23rd, 2017

Background on ~livefully821's case

GetHuman: ~livefully821 - can you tell our other Causes.com customers when your case took place?
~livefully821: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Causes.com, and if so, how?
~livefully821: I used a help page I found on the GetHuman Causes.com customer service contact info page: Contact Causes.com Customer Service
GetHuman: And which of these common Causes.com customer issues best describes the reason you wanted to talk to them?
(Shows ~livefully821 a list of common Causes.com problems)
~livefully821: "None of those really matches why I wanted to contact Causes.com that day." was why I was trying to contact.

~livefully821's review of Causes.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Causes.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~livefully821: No response was possible because link given goes to screen that says "connection lost". No way to progress further.
GetHuman: Let's quantify your experience contacting Causes.com. On a scale of 1 to 5, how easy is it go get help on a Causes.com problem?
~livefully821: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~livefully821: I'd give them a two out of five on communication.
GetHuman: And what about Causes.com's ability to quickly and effectively address your problem?
~livefully821: For that I would say one out of five.
GetHuman: And finally- any advice for other Causes.com customers?
~livefully821: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Causes.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~livefully821 taken from his Causes.com customer service problem that occurred on November 22nd, 2017.

Causes.com

1.00 of 5 stars | 4 reviews

~livefully821's Causes.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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