Causes.com: There's apparently no way to get help from Caus...
A Causes.com customer review by GetHuman user GetHuman-16702 from November 25th, 2017
Background on GetHuman-16702's case
GetHuman: GetHuman-16702 - can you tell our other Causes.com customers when your case took place?
GetHuman-16702: Yeah. It was evening, on November 15th.
GetHuman: Did you reach out to Causes.com, and if so, how?
GetHuman: And which of these common Causes.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-16702 a list of common Causes.com problems)
GetHuman-16702: "None of those really matches why I wanted to contact Causes.com that day." was why I was trying to contact.
GetHuman-16702's review of Causes.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Causes.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-16702: There's apparently no way to get help from Causes.com, & their online instructions for creating a new cause are inaccurate & incomplete. Ergo I'm unable to create a new cause.
GetHuman: Let's quantify your experience contacting Causes.com. On a scale of 1 to 5, how easy is it go get help on a Causes.com problem?
GetHuman-16702: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-16702: I'd give them a one out of five on communication.
GetHuman: And what about Causes.com's ability to quickly and effectively address your problem?
GetHuman-16702: For that I would say four out of five.
GetHuman: And finally- any advice for other Causes.com customers?
GetHuman-16702: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Causes.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-16702 taken from his Causes.com customer service problem that occurred on November 15th, 2017.
Causes.com
1.00 of 5 stars | 4 reviews
GetHuman-16702's Causes.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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