Central Hudson Gas & Electric Corp.: I am a single mother that is employed part time...
A Central Hudson Gas & Electric Corp. customer review by GetHuman user ~Really from November 23rd, 2017
Background on ~Really's case
GetHuman: ~Really - can you tell our other Central Hudson Gas & Electric Corp. customers when your case took place?
~Really: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Central Hudson Gas & Electric Corp., and if so, how?
GetHuman: And which of these common Central Hudson Gas & Electric Corp. customer issues best describes the reason you wanted to talk to them?
(Shows ~Really a list of common Central Hudson Gas & Electric Corp. problems)
~Really: "Book appointment" was why I was trying to call.
~Really's review of Central Hudson Gas & Electric Corp. customer service
GetHuman: So how would you sum up your experience for GetHuman's Central Hudson Gas & Electric Corp. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Really: I am a single mother that is employed part time and makes very little money. I am struggling to the point I sometimes ponder why I'm continuing this battle and sometimes (a lot lately) I've prayed to God that he not wake me up because I just don't want to be around anymore. Needless to say I got behind on my Central Hudson bills not to mention behind on rent, car insurance, an empty refrigerator, no gas to drive to interview (got stuck on Taconic Pkwy four times because car ran out of gas. So I called CH to try to work out a payment agreement and was treated like a criminal with customer service that had me thinking about tracking down the rep that treated me like yesterday's trash and confront her (Kelly - yea Kelly if you read this you'll know who I'm talking about) and ask her to be as disrespectful to me face to face instead of on the phone so I can give her a swift kick in the ***! I was humiliated, deceived, disrespected, lied to, etc etc etc! I CANNOT STAND CH OR ONE OF THEIR RE
GetHuman: Let's quantify your experience contacting Central Hudson Gas & Electric Corp.. On a scale of 1 to 5, how easy is it go get help on a Central Hudson Gas & Electric Corp. problem?
~Really: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Really: I'd give them a two out of five on communication.
GetHuman: And what about Central Hudson Gas & Electric Corp.'s ability to quickly and effectively address your problem?
~Really: For that I would say one out of five.
GetHuman: And finally- any advice for other Central Hudson Gas & Electric Corp. customers?
~Really: Call them early in the day or late. Don't forget any personal or account information you might need for Central Hudson Gas & Electric Corp. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Really taken from his Central Hudson Gas & Electric Corp. customer service problem that occurred on November 18th, 2017.
Central Hudson Gas & Electric Corp.
1.00 of 5 stars | 4 reviews
~Really's Central Hudson Gas & Electric Corp. Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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