Chase Debit/Checking: I did the ** twice and got a person immediately...

A Chase Debit/Checking customer review by GetHuman user GetHuman-442431 from November 2nd, 2017

Background on GetHuman-442431's case

GetHuman: GetHuman-442431 - can you tell our other Chase Debit/Checking customers when your case took place?
GetHuman-442431: Sure. It was evening, on October 27th.
GetHuman: Did you reach out to Chase Debit/Checking, and if so, how?
GetHuman-442431: I used a phone number I found on the GetHuman Chase Debit/Checking customer service contact info page: Contact Chase Debit/Checking Customer Service
GetHuman: And which of these common Chase Debit/Checking customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-442431 a list of common Chase Debit/Checking problems)
GetHuman-442431: "Setup an account" was why I was trying to call.

GetHuman-442431's review of Chase Debit/Checking customer service

GetHuman: So how would you sum up your experience for GetHuman's Chase Debit/Checking customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-442431: I did the ** twice and got a person immediately. I was transferred twice, but I didn't have to wait.
GetHuman: Let's quantify your experience contacting Chase Debit/Checking. On a scale of 1 to 5, how easy is it go get help on a Chase Debit/Checking problem?
GetHuman-442431: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-442431: I'd give them a four out of five on communication.
GetHuman: And what about Chase Debit/Checking's ability to quickly and effectively address your problem?
GetHuman-442431: For that I would say five out of five.
GetHuman: And finally- any advice for other Chase Debit/Checking customers?
GetHuman-442431: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Chase Debit/Checking to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-442431 taken from his Chase Debit/Checking customer service problem that occurred on October 27th, 2017.

Chase Debit/Checking

5.00 of 5 stars | 9 reviews

GetHuman-442431's Chase Debit/Checking Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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