CheapOair: Left my number they never called back! I tried...

A CheapOair customer review by GetHuman user ~Deon Le Roux from November 24th, 2017

Background on ~Deon Le Roux's case

GetHuman: ~Deon Le Roux - can you tell our other CheapOair customers when your case took place?
~Deon Le Roux: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to CheapOair, and if so, how?
~Deon Le Roux: I used the 845-848-0246 number I found for on the GetHuman CheapOair customer phone number page I was on: CheapOair Customer Service Phone Number
GetHuman: And which of these common CheapOair customer issues best describes the reason you wanted to talk to them?
(Shows ~Deon Le Roux a list of common CheapOair problems)
~Deon Le Roux: "Cancel flight" was why I was trying to call.

~Deon Le Roux's review of CheapOair customer service

GetHuman: So how would you sum up your experience for GetHuman's CheapOair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deon Le Roux: Left my number they never called back! I tried to cancel my number in the screen. Answer unable to cancel now try again. Still not working!!! My number ************ U am nie getting pisse-off!!!!!
GetHuman: Let's quantify your experience contacting CheapOair. On a scale of 1 to 5, how easy is it go get help on a CheapOair problem?
~Deon Le Roux: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deon Le Roux: I'd give them a four out of five on communication.
GetHuman: And what about CheapOair's ability to quickly and effectively address your problem?
~Deon Le Roux: For that I would say five out of five.
GetHuman: And finally- any advice for other CheapOair customers?
~Deon Le Roux: Call them early in the day or late. Don't forget any personal or account information you might need for CheapOair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deon Le Roux taken from his CheapOair customer service problem that occurred on November 22nd, 2017.

CheapOair

1.50 of 5 stars | 67 reviews

~Deon Le Roux's CheapOair Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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