Chico's: Solange velez, at store number:***** was extrem...

A Chico's customer review by GetHuman user ~Maria preeti from November 11th, 2017

Background on ~Maria preeti's case

GetHuman: ~Maria preeti - can you tell our other Chico's customers when your case took place?
~Maria preeti: Yes I can. It was evening, on November 5th.
GetHuman: Did you reach out to Chico's, and if so, how?
~Maria preeti: I used the 888-855-4986 number I found for on the GetHuman Chico's customer phone number page I was on: Chico's Customer Service Phone Number
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Maria preeti a list of common Chico's problems)
~Maria preeti: "Change order" was why I was trying to call.

~Maria preeti's review of Chico's customer service

GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Maria preeti: Solange velez, at store number:***** was extremely helpful and it was only because of her i was ablle to make the purchases, which otherwise I may not have.
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Maria preeti: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Maria preeti: I'd give them a four out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Maria preeti: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Maria preeti: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Maria preeti taken from his Chico's customer service problem that occurred on November 5th, 2017.

Chico's

5.00 of 5 stars | 22 reviews

~Maria preeti's Chico's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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