Chico's: Whenever I am in Williamsburg, Va. I always mak...
A Chico's customer review by GetHuman user ~Violet from November 11th, 2017
Background on ~Violet's case
GetHuman: ~Violet - can you tell our other Chico's customers when your case took place?
~Violet: Yup. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Chico's, and if so, how?
GetHuman: And which of these common Chico's customer issues best describes the reason you wanted to talk to them?
(Shows ~Violet a list of common Chico's problems)
~Violet: "Complaint" was why I was trying to call.
~Violet's review of Chico's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chico's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Violet: Whenever I am in Williamsburg, Va. I always make my way to Chicos at *** W Duke of Glouster St.Store ******. My personal salesperson is Teresa.She knows my style, size, and what colors are best for me. When my husband and I come through the doors, we always hear "Hello my two favorite people. I knew it was time for your visit." She will then pull out outfits that we would like and then procede to get accessories that would complement the outfits. We have fun with Teresa and the others there.We value Teresa as a salesperson but more as a friend. Chicos is fortunate to have her as an employee. Where ever we travel, we always look for Chicos. I have had wonderful experiences and salespersons, but Teresa is the BEST. My associate * is ***********.
GetHuman: Let's quantify your experience contacting Chico's. On a scale of 1 to 5, how easy is it go get help on a Chico's problem?
~Violet: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Violet: I'd give them a five out of five on communication.
GetHuman: And what about Chico's's ability to quickly and effectively address your problem?
~Violet: For that I would say five out of five.
GetHuman: And finally- any advice for other Chico's customers?
~Violet: Call them early in the day or late. Don't forget any personal or account information you might need for Chico's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Violet taken from his Chico's customer service problem that occurred on November 2nd, 2017.