Choxi: No response to email i sent and i live in mount...

A Choxi customer review by GetHuman user ~wohpec@gmail.com 6058581797 from November 19th, 2017

Background on ~wohpec@gmail.com 6058581797's case

GetHuman: ~wohpec@gmail.com 6058581797 - can you tell our other Choxi customers when your case took place?
~wohpec@gmail.com 6058581797: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Choxi, and if so, how?
~wohpec@gmail.com 6058581797: I used a phone number I found on the GetHuman Choxi customer service contact info page: Contact Choxi Customer Service
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~wohpec@gmail.com 6058581797 a list of common Choxi problems)
~wohpec@gmail.com 6058581797: "Complaint" was why I was trying to call.

~wohpec@gmail.com 6058581797's review of Choxi customer service

GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wohpec@gmail.com 6058581797: No response to email i sent and i live in mountain time zone so u r closed by the time i get off work very upset tablet does not work
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~wohpec@gmail.com 6058581797: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wohpec@gmail.com 6058581797: I'd give them a five out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~wohpec@gmail.com 6058581797: For that I would say two out of five.
GetHuman: And finally- any advice for other Choxi customers?
~wohpec@gmail.com 6058581797: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wohpec@gmail.com 6058581797 taken from his Choxi customer service problem that occurred on November 14th, 2017.

Choxi

3.83 of 5 stars | 122 reviews

~wohpec@gmail.com 6058581797's Choxi Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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