Choxi: called number and no one is answering calls tod...
A Choxi customer review by GetHuman user ~Debbie Kelly from November 19th, 2017
Background on ~Debbie Kelly's case
GetHuman: ~Debbie Kelly - can you tell our other Choxi customers when your case took place?
~Debbie Kelly: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Debbie Kelly a list of common Choxi problems)
~Debbie Kelly: "Cancel order" was why I was trying to call.
~Debbie Kelly's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Debbie Kelly: called number and no one is answering calls today, *****. I have been waiting on a delivery since ****. order ******. I received my confirmation order on **** and shipping confirmation on ****. still pending since ****...???? call me. ***.***.****
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Debbie Kelly: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Debbie Kelly: I'd give them a five out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Debbie Kelly: For that I would say five out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Debbie Kelly: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Debbie Kelly taken from his Choxi customer service problem that occurred on November 10th, 2017.