Citizenship and Immigration Canada: Small wait this time. Called on a Friday aftern...

A Citizenship and Immigration Canada customer review by GetHuman user GetHuman-373317 from November 23rd, 2017

Background on GetHuman-373317's case

GetHuman: GetHuman-373317 - can you tell our other Citizenship and Immigration Canada customers when your case took place?
GetHuman-373317: Yeah. It was evening, on November 19th.
GetHuman: Did you reach out to Citizenship and Immigration Canada, and if so, how?
GetHuman-373317: I used the 888-242-2100 number I found for on the GetHuman Citizenship and Immigration Canada customer phone number page I was on: Citizenship and Immigration Canada Customer Service Phone Number
GetHuman: And which of these common Citizenship and Immigration Canada customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-373317 a list of common Citizenship and Immigration Canada problems)
GetHuman-373317: "Issues with Visa" was why I was trying to call.

GetHuman-373317's review of Citizenship and Immigration Canada customer service

GetHuman: So how would you sum up your experience for GetHuman's Citizenship and Immigration Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-373317: Small wait this time. Called on a Friday afternoon. It seems you always get more info than is posted online in the application status, it's worth calling. You should ask about wait times for processing, they give approx timings. The number was removed from cic website, it's not public anymore.
GetHuman: Let's quantify your experience contacting Citizenship and Immigration Canada. On a scale of 1 to 5, how easy is it go get help on a Citizenship and Immigration Canada problem?
GetHuman-373317: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-373317: I'd give them a two out of five on communication.
GetHuman: And what about Citizenship and Immigration Canada's ability to quickly and effectively address your problem?
GetHuman-373317: For that I would say three out of five.
GetHuman: And finally- any advice for other Citizenship and Immigration Canada customers?
GetHuman-373317: Call them early in the day or late. Don't forget any personal or account information you might need for Citizenship and Immigration Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-373317 taken from his Citizenship and Immigration Canada customer service problem that occurred on November 19th, 2017.

Citizenship and Immigration Canada

1.14 of 5 stars | 81 reviews

GetHuman-373317's Citizenship and Immigration Canada Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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