Coby Electronics Corporation: My mother purchased a Coby MP* player for my so...
A Coby Electronics Corporation customer review by GetHuman user ~Anonymous from November 19th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Coby Electronics Corporation customers when your case took place?
~Anonymous: Yeah. It was evening, on November 11th.
GetHuman: Did you reach out to Coby Electronics Corporation, and if so, how?
GetHuman: And which of these common Coby Electronics Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Coby Electronics Corporation problems)
~Anonymous: "Complaint" was why I was trying to contact.
~Anonymous's review of Coby Electronics Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Coby Electronics Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: My mother purchased a Coby MP* player for my son on Christmas. The device is defective and will not play any songs even though synced properly. I've tried the telephone numbers for customer service and tech support and no one is available. There is no one to aid in support of their devices.
GetHuman: Let's quantify your experience contacting Coby Electronics Corporation. On a scale of 1 to 5, how easy is it go get help on a Coby Electronics Corporation problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Coby Electronics Corporation's ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Coby Electronics Corporation customers?
~Anonymous: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Coby Electronics Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Coby Electronics Corporation customer service problem that occurred on November 11th, 2017.