Comcast: They lied and just keep trying go do the BUNDLE...
A Comcast customer review by GetHuman user ~All done with xfucking me from November 24th, 2017
Background on ~All done with xfucking me's case
GetHuman: ~All done with xfucking me - can you tell our other Comcast customers when your case took place?
~All done with xfucking me: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~All done with xfucking me a list of common Comcast problems)
~All done with xfucking me: "Streaming or Download Trouble" was why I was trying to call.
~All done with xfucking me's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~All done with xfucking me: They lied and just keep trying go do the BUNDLE! They were supposed to come repair a broken line but when I was on the line for ** minutes I upgraded and requested two high def boxes that did not arrive as the lady promised! I'm canceling this ****! They can have it!
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~All done with xfucking me: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~All done with xfucking me: I'd give them a two out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~All done with xfucking me: For that I would say one out of five.
GetHuman: And finally- any advice for other Comcast customers?
~All done with xfucking me: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~All done with xfucking me taken from his Comcast customer service problem that occurred on November 17th, 2017.