Commuter Check: Never got a person to answer after holding for...
A Commuter Check customer review by GetHuman user GetHuman-334069 from November 21st, 2017
Background on GetHuman-334069's case
GetHuman: GetHuman-334069 - can you tell our other Commuter Check customers when your case took place?
GetHuman-334069: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to Commuter Check, and if so, how?
GetHuman: And which of these common Commuter Check customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-334069 a list of common Commuter Check problems)
GetHuman-334069: "None of those really matches why I wanted to call Commuter Check that day." was why I was trying to call.
GetHuman-334069's review of Commuter Check customer service
GetHuman: So how would you sum up your experience for GetHuman's Commuter Check customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-334069: Never got a person to answer after holding for ** minutes. Emailed twice previously to 'CCOCustomerS*****@***.com' over * month ago with no response.
GetHuman: Let's quantify your experience contacting Commuter Check. On a scale of 1 to 5, how easy is it go get help on a Commuter Check problem?
GetHuman-334069: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-334069: I'd give them a two out of five on communication.
GetHuman: And what about Commuter Check's ability to quickly and effectively address your problem?
GetHuman-334069: For that I would say three out of five.
GetHuman: And finally- any advice for other Commuter Check customers?
GetHuman-334069: Call them early in the day or late. Don't forget any personal or account information you might need for Commuter Check to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-334069 taken from his Commuter Check customer service problem that occurred on November 14th, 2017.
Commuter Check
1.00 of 5 stars | 1 reviews
GetHuman-334069's Commuter Check Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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