Constant Contact: This number is for their Compliance*Account Rev...
A Constant Contact customer review by GetHuman user ~CTCT USER from November 27th, 2017
Background on ~CTCT USER's case
GetHuman: ~CTCT USER - can you tell our other Constant Contact customers when your case took place?
~CTCT USER: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Constant Contact, and if so, how?
GetHuman: And which of these common Constant Contact customer issues best describes the reason you wanted to talk to them?
(Shows ~CTCT USER a list of common Constant Contact problems)
~CTCT USER: "Overcharge/Strange charge" was why I was trying to call.
~CTCT USER's review of Constant Contact customer service
GetHuman: So how would you sum up your experience for GetHuman's Constant Contact customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CTCT USER: This number is for their Compliance*Account Review Department. They are not tech support or billing support. They are super nice but still have to transfer you back into the right line anyway. Might as well call the actual support number ***-***-****
GetHuman: Let's quantify your experience contacting Constant Contact. On a scale of 1 to 5, how easy is it go get help on a Constant Contact problem?
~CTCT USER: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CTCT USER: I'd give them a four out of five on communication.
GetHuman: And what about Constant Contact's ability to quickly and effectively address your problem?
~CTCT USER: For that I would say five out of five.
GetHuman: And finally- any advice for other Constant Contact customers?
~CTCT USER: Call them early in the day or late. Don't forget any personal or account information you might need for Constant Contact to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CTCT USER taken from his Constant Contact customer service problem that occurred on November 19th, 2017.
Constant Contact
5.00 of 5 stars | 8 reviews
~CTCT USER's Constant Contact Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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