Cookieskids.com: item shipped usps at christmas time. very slow...
A Cookieskids.com customer review by GetHuman user GetHuman-216243 from November 19th, 2017
Background on GetHuman-216243's case
GetHuman: GetHuman-216243 - can you tell our other Cookieskids.com customers when your case took place?
GetHuman-216243: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Cookieskids.com, and if so, how?
GetHuman: And which of these common Cookieskids.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-216243 a list of common Cookieskids.com problems)
GetHuman-216243: "Returns" was why I was trying to call.
GetHuman-216243's review of Cookieskids.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cookieskids.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-216243: item shipped usps at christmas time. very slow would prefer ups suggest you request that when ordering
GetHuman: Let's quantify your experience contacting Cookieskids.com. On a scale of 1 to 5, how easy is it go get help on a Cookieskids.com problem?
GetHuman-216243: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-216243: I'd give them a five out of five on communication.
GetHuman: And what about Cookieskids.com's ability to quickly and effectively address your problem?
GetHuman-216243: For that I would say two out of five.
GetHuman: And finally- any advice for other Cookieskids.com customers?
GetHuman-216243: Call them early in the day or late. Don't forget any personal or account information you might need for Cookieskids.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-216243 taken from his Cookieskids.com customer service problem that occurred on November 16th, 2017.
Cookieskids.com
2.33 of 5 stars | 2 reviews
GetHuman-216243's Cookieskids.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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