Cosmopolitan Magazine: I wanted to inquire about the gift subscription...
A Cosmopolitan Magazine customer review by GetHuman user ~Butterscotchchick from November 22nd, 2017
Background on ~Butterscotchchick's case
GetHuman: ~Butterscotchchick - can you tell our other Cosmopolitan Magazine customers when your case took place?
~Butterscotchchick: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Cosmopolitan Magazine, and if so, how?
GetHuman: And which of these common Cosmopolitan Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Butterscotchchick a list of common Cosmopolitan Magazine problems)
~Butterscotchchick: "None of those really matches why I wanted to call Cosmopolitan Magazine that day." was why I was trying to call.
~Butterscotchchick's review of Cosmopolitan Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Cosmopolitan Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Butterscotchchick: I wanted to inquire about the gift subscription I have to Cosmo for a friend. I got the automated service which is the norm, and then I pressed '*' to speak to a human. There was no wait time as James answered immediately, and I was helped. The whole process from the time I dialed to the end of the conversation took approximately * minutes! Great service.
GetHuman: Let's quantify your experience contacting Cosmopolitan Magazine. On a scale of 1 to 5, how easy is it go get help on a Cosmopolitan Magazine problem?
~Butterscotchchick: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Butterscotchchick: I'd give them a three out of five on communication.
GetHuman: And what about Cosmopolitan Magazine's ability to quickly and effectively address your problem?
~Butterscotchchick: For that I would say four out of five.
GetHuman: And finally- any advice for other Cosmopolitan Magazine customers?
~Butterscotchchick: Call them early in the day or late. Don't forget any personal or account information you might need for Cosmopolitan Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Butterscotchchick taken from his Cosmopolitan Magazine customer service problem that occurred on November 21st, 2017.