Cosmopolitan Magazine: You have to go through a brief automated servic...
A Cosmopolitan Magazine customer review by GetHuman user ~Anonymous from November 13th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Cosmopolitan Magazine customers when your case took place?
~Anonymous: Yes I can. It was evening, on November 10th.
GetHuman: Did you reach out to Cosmopolitan Magazine, and if so, how?
GetHuman: And which of these common Cosmopolitan Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Cosmopolitan Magazine problems)
~Anonymous: "None of those really matches why I wanted to call Cosmopolitan Magazine that day." was why I was trying to call.
~Anonymous's review of Cosmopolitan Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Cosmopolitan Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: You have to go through a brief automated service, but if you tell the voice that its "a different problem" she will get you to a human right away. The customer service rep was super helpful and confirmed my account status right away. I did let him know that tracking down the phone number was very difficult, he said it was a common complaint but that there was nothing he could do about it.
GetHuman: Let's quantify your experience contacting Cosmopolitan Magazine. On a scale of 1 to 5, how easy is it go get help on a Cosmopolitan Magazine problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Cosmopolitan Magazine's ability to quickly and effectively address your problem?
~Anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Cosmopolitan Magazine customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Cosmopolitan Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Cosmopolitan Magazine customer service problem that occurred on November 10th, 2017.