Cottonage.com: I can reach their customer service very easily...
A Cottonage.com customer review by GetHuman user ~selina from November 11th, 2017
Background on ~selina's case
GetHuman: ~selina - can you tell our other Cottonage.com customers when your case took place?
~selina: Yeah. It was evening, on November 6th.
GetHuman: Did you reach out to Cottonage.com, and if so, how?
GetHuman: And which of these common Cottonage.com customer issues best describes the reason you wanted to talk to them?
(Shows ~selina a list of common Cottonage.com problems)
~selina: "Track order" was why I was trying to call.
~selina's review of Cottonage.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cottonage.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~selina: I can reach their customer service very easily, i called them a few time and somebody picked the phone after about *-* rings, and customer service lady was very helpful. thanks a lot CottonAge
GetHuman: Let's quantify your experience contacting Cottonage.com. On a scale of 1 to 5, how easy is it go get help on a Cottonage.com problem?
~selina: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~selina: I'd give them a three out of five on communication.
GetHuman: And what about Cottonage.com's ability to quickly and effectively address your problem?
~selina: For that I would say five out of five.
GetHuman: And finally- any advice for other Cottonage.com customers?
~selina: Call them early in the day or late. Don't forget any personal or account information you might need for Cottonage.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~selina taken from his Cottonage.com customer service problem that occurred on November 6th, 2017.
Cottonage.com
5.00 of 5 stars | 1 reviews
~selina's Cottonage.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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