Country Living Magazine: I called because I have already renewed my subs...
A Country Living Magazine customer review by GetHuman user ~Deb from November 24th, 2017
Background on ~Deb's case
GetHuman: ~Deb - can you tell our other Country Living Magazine customers when your case took place?
~Deb: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Country Living Magazine, and if so, how?
GetHuman: And which of these common Country Living Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Deb a list of common Country Living Magazine problems)
~Deb: "None of those really matches why I wanted to call Country Living Magazine that day." was why I was trying to call.
~Deb's review of Country Living Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Country Living Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deb: I called because I have already renewed my subscription twice this year, making my next renewal in ****. In April, I renewed for myself for **.** for * yr. and got another notice (* yr for me and a free sub. for someone of my choosing) for **.**. That last one I sent in Sept.*****, and today got another renewal notice. The cust. service rep. told me that the notices go out all the time, taking no consideration of when subscriptions are due to renew. Doesn't that seem like a huge waste of paper and postage??? And they are using my money to do that for not just me, but everyone!! Not very happy about that!
GetHuman: Let's quantify your experience contacting Country Living Magazine. On a scale of 1 to 5, how easy is it go get help on a Country Living Magazine problem?
~Deb: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deb: I'd give them a five out of five on communication.
GetHuman: And what about Country Living Magazine's ability to quickly and effectively address your problem?
~Deb: For that I would say five out of five.
GetHuman: And finally- any advice for other Country Living Magazine customers?
~Deb: Call them early in the day or late. Don't forget any personal or account information you might need for Country Living Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deb taken from his Country Living Magazine customer service problem that occurred on November 18th, 2017.