Couturecandy.com: after sending in your money, you will get a con...

A Couturecandy.com customer review by GetHuman user ~angel4u from November 18th, 2017

Background on ~angel4u's case

GetHuman: ~angel4u - can you tell our other Couturecandy.com customers when your case took place?
~angel4u: Yes I can. It was late at night, on November 15th.
GetHuman: Did you reach out to Couturecandy.com, and if so, how?
~angel4u: I used the 866-399-2263 number I found for on the GetHuman Couturecandy.com customer phone number page I was on: Couturecandy.com Customer Service Phone Number
GetHuman: And which of these common Couturecandy.com customer issues best describes the reason you wanted to talk to them?
(Shows ~angel4u a list of common Couturecandy.com problems)
~angel4u: "Returns" was why I was trying to call.

~angel4u's review of Couturecandy.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Couturecandy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angel4u: after sending in your money, you will get a confirmation but NO tracking number. Write several emails but you will get NO response. They just eat up your money and leave you stranded!!
GetHuman: Let's quantify your experience contacting Couturecandy.com. On a scale of 1 to 5, how easy is it go get help on a Couturecandy.com problem?
~angel4u: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angel4u: I'd give them a three out of five on communication.
GetHuman: And what about Couturecandy.com's ability to quickly and effectively address your problem?
~angel4u: For that I would say four out of five.
GetHuman: And finally- any advice for other Couturecandy.com customers?
~angel4u: Call them early in the day or late. Don't forget any personal or account information you might need for Couturecandy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angel4u taken from his Couturecandy.com customer service problem that occurred on November 15th, 2017.

Couturecandy.com

2.00 of 5 stars | 1 reviews

~angel4u's Couturecandy.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Couturecandy.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Couturecandy.com in any way.

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