Credit Karma: I need to talk someone I can't log in. I tryed...
A Credit Karma customer review by GetHuman user ~nick the guard from November 26th, 2017
Background on ~nick the guard's case
GetHuman: ~nick the guard - can you tell our other Credit Karma customers when your case took place?
~nick the guard: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Credit Karma, and if so, how?
GetHuman: And which of these common Credit Karma customer issues best describes the reason you wanted to talk to them?
(Shows ~nick the guard a list of common Credit Karma problems)
~nick the guard: "Complaint" was why I was trying to contact.
~nick the guard's review of Credit Karma customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit Karma customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nick the guard: I need to talk someone I can't log in. I tryed restoring e mail ands password but still. So please helppppppppp
GetHuman: Let's quantify your experience contacting Credit Karma. On a scale of 1 to 5, how easy is it go get help on a Credit Karma problem?
~nick the guard: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nick the guard: I'd give them a one out of five on communication.
GetHuman: And what about Credit Karma's ability to quickly and effectively address your problem?
~nick the guard: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit Karma customers?
~nick the guard: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Credit Karma to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nick the guard taken from his Credit Karma customer service problem that occurred on November 17th, 2017.