Cuisinart.com: The mandolin is not working properly. Need answ...
A Cuisinart.com customer review by GetHuman user ~pam from November 25th, 2017
Background on ~pam's case
GetHuman: ~pam - can you tell our other Cuisinart.com customers when your case took place?
~pam: Yes I can. It was evening, on November 23rd.
GetHuman: Did you reach out to Cuisinart.com, and if so, how?
GetHuman: And which of these common Cuisinart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pam a list of common Cuisinart.com problems)
~pam: "Overcharge/Strange charge" was why I was trying to call.
~pam's review of Cuisinart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cuisinart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pam: The mandolin is not working properly. Need answers on how to correct this. Telling me I need to wait ** hrs. for a return call
GetHuman: Let's quantify your experience contacting Cuisinart.com. On a scale of 1 to 5, how easy is it go get help on a Cuisinart.com problem?
~pam: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pam: I'd give them a three out of five on communication.
GetHuman: And what about Cuisinart.com's ability to quickly and effectively address your problem?
~pam: For that I would say four out of five.
GetHuman: And finally- any advice for other Cuisinart.com customers?
~pam: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Cuisinart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pam taken from his Cuisinart.com customer service problem that occurred on November 23rd, 2017.
Cuisinart.com
3.00 of 5 stars | 4 reviews
~pam's Cuisinart.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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