Cuptainers.com: I ordered from Cuptainers a week ago and I rece...
A Cuptainers.com customer review by GetHuman user GetHuman-298032 from November 9th, 2017
Background on GetHuman-298032's case
GetHuman: GetHuman-298032 - can you tell our other Cuptainers.com customers when your case took place?
GetHuman-298032: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Cuptainers.com, and if so, how?
GetHuman: And which of these common Cuptainers.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-298032 a list of common Cuptainers.com problems)
GetHuman-298032: "Track order" was why I was trying to call.
GetHuman-298032's review of Cuptainers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cuptainers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-298032: I ordered from Cuptainers a week ago and I received my Product and I Love it!!*Their products are awesome and my company loves it. My item was received right away and whenever i had a question and called customer service they were so helpful. *I see reviews about horrible customer service and shipping but honestly my friends and other business partners that use Cuptainers never had anything bad to say and they love their company.*I will absolutely recommend their company and i guarantee i will be a regular customer!!*Two thumbs Up!!!
GetHuman: Let's quantify your experience contacting Cuptainers.com. On a scale of 1 to 5, how easy is it go get help on a Cuptainers.com problem?
GetHuman-298032: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-298032: I'd give them a three out of five on communication.
GetHuman: And what about Cuptainers.com's ability to quickly and effectively address your problem?
GetHuman-298032: For that I would say five out of five.
GetHuman: And finally- any advice for other Cuptainers.com customers?
GetHuman-298032: Call them early in the day or late. Don't forget any personal or account information you might need for Cuptainers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-298032 taken from his Cuptainers.com customer service problem that occurred on November 8th, 2017.
Cuptainers.com
5.00 of 5 stars | 1 reviews
GetHuman-298032's Cuptainers.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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