CuraScript: I have been on Humira for a while, called for r...
A CuraScript customer review by GetHuman user ~hatecurascript from November 15th, 2017
Background on ~hatecurascript's case
GetHuman: ~hatecurascript - can you tell our other CuraScript customers when your case took place?
~hatecurascript: Yup. It was evening, on November 10th.
GetHuman: Did you reach out to CuraScript, and if so, how?
GetHuman: And which of these common CuraScript customer issues best describes the reason you wanted to talk to them?
(Shows ~hatecurascript a list of common CuraScript problems)
~hatecurascript: "Complaint" was why I was trying to call.
~hatecurascript's review of CuraScript customer service
GetHuman: So how would you sum up your experience for GetHuman's CuraScript customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hatecurascript: I have been on Humira for a while, called for refill.. all refills used.. I had to call MD for refill... they sat on order for * days and when I called told me order was incomplete but that they dont even look at it til you call. So here I am having to call MD back myself when I dont even know what to tell them was wrong with the script. All she could say was policy.. Thats negligent!!! Dont use them unless your insurance makes you like me....
GetHuman: Let's quantify your experience contacting CuraScript. On a scale of 1 to 5, how easy is it go get help on a CuraScript problem?
~hatecurascript: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hatecurascript: I'd give them a one out of five on communication.
GetHuman: And what about CuraScript's ability to quickly and effectively address your problem?
~hatecurascript: For that I would say four out of five.
GetHuman: And finally- any advice for other CuraScript customers?
~hatecurascript: Call them early in the day or late. Don't forget any personal or account information you might need for CuraScript to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hatecurascript taken from his CuraScript customer service problem that occurred on November 10th, 2017.