DISH: Had to call * times, continued to not give me a...
A DISH customer review by GetHuman user ~Hate Dish from November 22nd, 2017
Background on ~Hate Dish's case
GetHuman: ~Hate Dish - can you tell our other DISH customers when your case took place?
~Hate Dish: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Hate Dish a list of common DISH problems)
~Hate Dish: "Cancel Service" was why I was trying to call.
~Hate Dish's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hate Dish: Had to call * times, continued to not give me a rep in the USA when requested and even demanded. Was sent back to the Philippines. THIS is a major reason I will be canceling your service.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Hate Dish: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hate Dish: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Hate Dish: For that I would say three out of five.
GetHuman: And finally- any advice for other DISH customers?
~Hate Dish: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hate Dish taken from his DISH customer service problem that occurred on November 14th, 2017.