David's Bridal: Bria was very helpful*order was double-shipped...
A David's Bridal customer review by GetHuman user ~jeannie Reed from November 21st, 2017
Background on ~jeannie Reed's case
GetHuman: ~jeannie Reed - can you tell our other David's Bridal customers when your case took place?
~jeannie Reed: Yes I can. It was evening, on November 12th.
GetHuman: Did you reach out to David's Bridal, and if so, how?
GetHuman: And which of these common David's Bridal customer issues best describes the reason you wanted to talk to them?
(Shows ~jeannie Reed a list of common David's Bridal problems)
~jeannie Reed: "Overcharge/Strange charge" was why I was trying to call.
~jeannie Reed's review of David's Bridal customer service
GetHuman: So how would you sum up your experience for GetHuman's David's Bridal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeannie Reed: Bria was very helpful*order was double-shipped and one defective, but I do think all will get resolved or I will be calling back! :)
GetHuman: Let's quantify your experience contacting David's Bridal. On a scale of 1 to 5, how easy is it go get help on a David's Bridal problem?
~jeannie Reed: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeannie Reed: I'd give them a one out of five on communication.
GetHuman: And what about David's Bridal's ability to quickly and effectively address your problem?
~jeannie Reed: For that I would say five out of five.
GetHuman: And finally- any advice for other David's Bridal customers?
~jeannie Reed: Call them early in the day or late. Don't forget any personal or account information you might need for David's Bridal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeannie Reed taken from his David's Bridal customer service problem that occurred on November 12th, 2017.