David's Bridal: Hung up on during transfer w*no call back even...
A David's Bridal customer review by GetHuman user ~Jettie from November 27th, 2017
Background on ~Jettie's case
GetHuman: ~Jettie - can you tell our other David's Bridal customers when your case took place?
~Jettie: Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to David's Bridal, and if so, how?
GetHuman: And which of these common David's Bridal customer issues best describes the reason you wanted to talk to them?
(Shows ~Jettie a list of common David's Bridal problems)
~Jettie: "Track order" was why I was trying to call.
~Jettie's review of David's Bridal customer service
GetHuman: So how would you sum up your experience for GetHuman's David's Bridal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jettie: Hung up on during transfer w*no call back even after they asked for my phone number in case we were disconnected ... customer service doesn't know what they're doing.. Do business somewhere else
GetHuman: Let's quantify your experience contacting David's Bridal. On a scale of 1 to 5, how easy is it go get help on a David's Bridal problem?
~Jettie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jettie: I'd give them a one out of five on communication.
GetHuman: And what about David's Bridal's ability to quickly and effectively address your problem?
~Jettie: For that I would say two out of five.
GetHuman: And finally- any advice for other David's Bridal customers?
~Jettie: Call them early in the day or late. Don't forget any personal or account information you might need for David's Bridal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jettie taken from his David's Bridal customer service problem that occurred on November 16th, 2017.