Delaware Department of Revenue: On several previous calls I was told my return...
A Delaware Department of Revenue customer review by GetHuman user ~cole noire from November 16th, 2017
Background on ~cole noire's case
GetHuman: ~cole noire - can you tell our other Delaware Department of Revenue customers when your case took place?
~cole noire: Yup. It was late at night, on November 11th.
GetHuman: Did you reach out to Delaware Department of Revenue, and if so, how?
GetHuman: And which of these common Delaware Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~cole noire a list of common Delaware Department of Revenue problems)
~cole noire: "None of those really matches why I wanted to call Delaware Department of Revenue that day." was why I was trying to call.
~cole noire's review of Delaware Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Delaware Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cole noire: On several previous calls I was told my return was received *********. I called on May ** and was told my refund would be in **-* days. I called June * and was told *-* days. I followed up today (June *)and informed my return was not yet "validated."**I explained that I had a financial emergency and was transferred to a Manager who essentially told me "tough titty." Or "FU." Felix Unger.**Bottom line. My return was in there on ********* or ** days ago. There is no valid reason why my refund could not have been processed by YOU PEOPLE and received by me by now.
GetHuman: Let's quantify your experience contacting Delaware Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Delaware Department of Revenue problem?
~cole noire: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cole noire: I'd give them a one out of five on communication.
GetHuman: And what about Delaware Department of Revenue's ability to quickly and effectively address your problem?
~cole noire: For that I would say two out of five.
GetHuman: And finally- any advice for other Delaware Department of Revenue customers?
~cole noire: Call them early in the day or late. Don't forget any personal or account information you might need for Delaware Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cole noire taken from his Delaware Department of Revenue customer service problem that occurred on November 11th, 2017.
Delaware Department of Revenue
1.00 of 5 stars | 1 reviews
~cole noire's Delaware Department of Revenue Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delaware Department of Revenue, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delaware Department of Revenue in any way.