Delta Airlines: I spoke to an extremely kind and helpful repres...
A Delta Airlines customer review by GetHuman user ~New to Delta from November 16th, 2017
Background on ~New to Delta's case
GetHuman: ~New to Delta - can you tell our other Delta Airlines customers when your case took place?
~New to Delta: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~New to Delta a list of common Delta Airlines problems)
~New to Delta: "Flight delayed" was why I was trying to call.
~New to Delta's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~New to Delta: I spoke to an extremely kind and helpful representative. He answered all my questions and took time to look up answers he didn't know. Best experience ever.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~New to Delta: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~New to Delta: I'd give them a one out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~New to Delta: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~New to Delta: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~New to Delta taken from his Delta Airlines customer service problem that occurred on November 8th, 2017.