Delta Airlines: Its *****... I tried call to delta assistance b...

A Delta Airlines customer review by GetHuman user ~Lol hahahahah from November 15th, 2017

Background on ~Lol hahahahah's case

GetHuman: ~Lol hahahahah - can you tell our other Delta Airlines customers when your case took place?
~Lol hahahahah: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~Lol hahahahah: I used the 800-221-1212 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Lol hahahahah a list of common Delta Airlines problems)
~Lol hahahahah: "Baggage problem" was why I was trying to call.

~Lol hahahahah's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lol hahahahah: Its *****... I tried call to delta assistance but it kept saying hevy called and pused my called at least ** times after an hour finally connected but im still waiting to speak with representative. And its been over an hour for waiting... Is the delta still working..? Its ***** totally horrible i could not believe. And i am calling because they put wrong spelling of the name on e ticket. And they are not picking up. Wow, delta...................i dont know what you guys thinking.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Lol hahahahah: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lol hahahahah: I'd give them a five out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Lol hahahahah: For that I would say three out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Lol hahahahah: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lol hahahahah taken from his Delta Airlines customer service problem that occurred on November 13th, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~Lol hahahahah's Delta Airlines Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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