Delta Airlines: i received a call-back within stated parameters...
A Delta Airlines customer review by GetHuman user ~palmetto sojourner from November 20th, 2017
Background on ~palmetto sojourner's case
GetHuman: ~palmetto sojourner - can you tell our other Delta Airlines customers when your case took place?
~palmetto sojourner: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~palmetto sojourner a list of common Delta Airlines problems)
~palmetto sojourner: "Refund" was why I was trying to call.
~palmetto sojourner's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~palmetto sojourner: i received a call-back within stated parameters of **-** minutes.had a totally rude rep on the *-***-***-**** with wait time of ** minutes.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~palmetto sojourner: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~palmetto sojourner: I'd give them a five out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~palmetto sojourner: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~palmetto sojourner: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~palmetto sojourner taken from his Delta Airlines customer service problem that occurred on November 14th, 2017.