Delta Airlines: la pagina de informacion de delta no contiene i...

A Delta Airlines customer review by GetHuman user ~Horacio Virgilio from November 18th, 2017

Background on ~Horacio Virgilio's case

GetHuman: ~Horacio Virgilio - can you tell our other Delta Airlines customers when your case took place?
~Horacio Virgilio: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~Horacio Virgilio: I used the 800-221-1212 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Horacio Virgilio a list of common Delta Airlines problems)
~Horacio Virgilio: "Cancelled Flight" was why I was trying to call.

~Horacio Virgilio's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Horacio Virgilio: la pagina de informacion de delta no contiene informacion elemental para el pasajero la atencio*n telefonica muy buena
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Horacio Virgilio: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Horacio Virgilio: I'd give them a five out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Horacio Virgilio: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Horacio Virgilio: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Horacio Virgilio taken from his Delta Airlines customer service problem that occurred on November 10th, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~Horacio Virgilio's Delta Airlines Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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