Delta Faucet Co.: How can they say it wasn't a defect when it fai...
A Delta Faucet Co. customer review by GetHuman user GetHuman-167483 from November 25th, 2017
Background on GetHuman-167483's case
GetHuman: GetHuman-167483 - can you tell our other Delta Faucet Co. customers when your case took place?
GetHuman-167483: Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to Delta Faucet Co., and if so, how?
GetHuman: And which of these common Delta Faucet Co. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-167483 a list of common Delta Faucet Co. problems)
GetHuman-167483: "Where to buy" was why I was trying to call.
GetHuman-167483's review of Delta Faucet Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Faucet Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-167483: How can they say it wasn't a defect when it failed and leaked? And how are you supposed to know it was leaking inside when you couldn't see it until it appeared externally? And who can say that it didn't have a defective casting that was deficient in the first place?
GetHuman: Let's quantify your experience contacting Delta Faucet Co.. On a scale of 1 to 5, how easy is it go get help on a Delta Faucet Co. problem?
GetHuman-167483: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-167483: I'd give them a five out of five on communication.
GetHuman: And what about Delta Faucet Co.'s ability to quickly and effectively address your problem?
GetHuman-167483: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Faucet Co. customers?
GetHuman-167483: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Faucet Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-167483 taken from his Delta Faucet Co. customer service problem that occurred on November 20th, 2017.