Delta Faucet Co.: We purchased Delta faucets the industry standar...
A Delta Faucet Co. customer review by GetHuman user ~judy from November 27th, 2017
Background on ~judy's case
GetHuman: ~judy - can you tell our other Delta Faucet Co. customers when your case took place?
~judy: Yup. It was morning, on November 24th.
GetHuman: Did you reach out to Delta Faucet Co., and if so, how?
GetHuman: And which of these common Delta Faucet Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~judy a list of common Delta Faucet Co. problems)
~judy: "Technical support" was why I was trying to call.
~judy's review of Delta Faucet Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Faucet Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~judy: We purchased Delta faucets the industry standard in * *** inch p-traps, theirs are *". After calling help line she said specifications were on the box, NO THEY WEREN'T. She said well you can go buy what fits, I said NO i wouldn't spend more money. Then my husband was yelling from under the sink (after * hours of rigging these up) to find nothing fit and you have to zip tip the lines so the pop up level quit getting caught she said she was offended by his yelling and hung up! Terrible product and terrible customer service! DO NOT BUY DELTA PRODUCTS
GetHuman: Let's quantify your experience contacting Delta Faucet Co.. On a scale of 1 to 5, how easy is it go get help on a Delta Faucet Co. problem?
~judy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~judy: I'd give them a three out of five on communication.
GetHuman: And what about Delta Faucet Co.'s ability to quickly and effectively address your problem?
~judy: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Faucet Co. customers?
~judy: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Faucet Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~judy taken from his Delta Faucet Co. customer service problem that occurred on November 24th, 2017.