Denny's Corp: I ATE AT DENNY'S IN DOSWELL,VA NEAR KINGS DOMIN...

A Denny's Corp customer review by GetHuman user ~James Carter from November 10th, 2017

Background on ~James Carter's case

GetHuman: ~James Carter - can you tell our other Denny's Corp customers when your case took place?
~James Carter: Yup. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
~James Carter: I used the 800-733-6697 number I found for on the GetHuman Denny's Corp customer phone number page I was on: Denny's Corp Customer Service Phone Number
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~James Carter a list of common Denny's Corp problems)
~James Carter: "Cancel a reservation" was why I was trying to call.

~James Carter's review of Denny's Corp customer service

GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~James Carter: I ATE AT DENNY'S IN DOSWELL,VA NEAR KINGS DOMINION TODAY AND IT WAS THE WORSE EXPERIENCE THAT I HAVE HAD IN YEARS. FIRST THE SERVER TOOK TOO LONG TO BRING OUT THE FOOD . IT TOOK OVER ** MINUTES TO GET OUR PANCAKES. THE COOKS TOOK TO LONG TO COOKS THE ORDER AND THE MANAGER NEVER CAME TO THE TABLE TO SPEAK TO MY WIFE AND I ABOUT OUR EXPERIENCE. WE ASKED TO SPEAK TO THE GENERAL MANAGER AND THE THE SERVER SAID SHE WAS COMING BUT SHE NEVER CAME TO OUR TABLE. I WILL NEVER EAT AT THAT DENNY'S AGAIN
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
~James Carter: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~James Carter: I'd give them a two out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
~James Carter: For that I would say one out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
~James Carter: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~James Carter taken from his Denny's Corp customer service problem that occurred on November 3rd, 2017.

Denny's Corp

2.32 of 5 stars | 142 reviews

~James Carter's Denny's Corp Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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