Denny's Corp: I went in to Denny's in Madison, Wisconsin, The...

A Denny's Corp customer review by GetHuman user ~DeeplyInLove37 from November 22nd, 2017

Background on ~DeeplyInLove37's case

GetHuman: ~DeeplyInLove37 - can you tell our other Denny's Corp customers when your case took place?
~DeeplyInLove37: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
~DeeplyInLove37: I used the 800-733-6697 number I found for on the GetHuman Denny's Corp customer phone number page I was on: Denny's Corp Customer Service Phone Number
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~DeeplyInLove37 a list of common Denny's Corp problems)
~DeeplyInLove37: "Cancel a reservation" was why I was trying to call.

~DeeplyInLove37's review of Denny's Corp customer service

GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DeeplyInLove37: I went in to Denny's in Madison, Wisconsin, Theirer Road Location on ********* @ *:**am ordered * meals and one of my meals looked like slop thrown in a to go box. I had previously ordered the same meal and It was great. But this time my mashed potatoes were runny like soup and so was the gravy. My pot roast was not cooked all the way but didn't realize til I had ate a couple pieces. Great now my stomach is killing me. I hope not food poisoning or something else. I will be going to the doctor if it becomes too bad and then contacting the Health Department cause instead of worrying about properly cooking my food, They were too busy yelling and being nasty to one of the male servers. It's sad what goes on at this restaurant between their employees and especially not properly cooking people's food. That endangers my life, my kids, and others lives. They need to turn this establishment around before I ever step foot in there again. HORRIBLE PLACE TO GO IF YOU VALUE YOUR LIFE.....
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
~DeeplyInLove37: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DeeplyInLove37: I'd give them a one out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
~DeeplyInLove37: For that I would say four out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
~DeeplyInLove37: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DeeplyInLove37 taken from his Denny's Corp customer service problem that occurred on November 19th, 2017.

Denny's Corp

2.32 of 5 stars | 142 reviews

~DeeplyInLove37's Denny's Corp Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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