Denny's Corp: The representative quickly gave me a direct pho...
A Denny's Corp customer review by GetHuman user ~Coventry from November 17th, 2017
Background on ~Coventry's case
GetHuman: ~Coventry - can you tell our other Denny's Corp customers when your case took place?
~Coventry: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~Coventry a list of common Denny's Corp problems)
~Coventry: "Delivery problem" was why I was trying to call.
~Coventry's review of Denny's Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Coventry: The representative quickly gave me a direct phone number to the franchisee, and said she would email the owner within * to * minutes. While the company did the right thing, the franchisee wan an uncaring foreigner, who apparently fit the mold of his restaurant.**In no way will return to a Denny's again, unless and until a real person who cares makes an effort to rectify the problem.**As of now, I may call the health department.
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
~Coventry: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Coventry: I'd give them a one out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
~Coventry: For that I would say five out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
~Coventry: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Coventry taken from his Denny's Corp customer service problem that occurred on November 11th, 2017.