Dept of Child & Families, Access Florida: man man man it's so sad. i was hung up on by th...
A Dept of Child & Families, Access Florida customer review by GetHuman user GetHuman-271017 from October 29th, 2017
Background on GetHuman-271017's case
GetHuman: GetHuman-271017 - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
GetHuman-271017: Yeah. It was late at night, on October 23rd.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-271017 a list of common Dept of Child & Families, Access Florida problems)
GetHuman-271017: "File a report" was why I was trying to call.
GetHuman-271017's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-271017: man man man it's so sad. i was hung up on by the *st rep because rep answer with a one moment did not id her self or nothing. waiting * min answer hello. rep answer in a not so nice way with I SAID ONE MOMENT. i was blow away that people which work for the govt can talk to you anyway. yes i did have to call back and i got tammy ID * z***** who was very helpful. the prevs rep name was jackie did not speak good english. very answer rep.
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
GetHuman-271017: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-271017: I'd give them a one out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
GetHuman-271017: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
GetHuman-271017: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-271017 taken from his Dept of Child & Families, Access Florida customer service problem that occurred on October 23rd, 2017.