Complaint for Desert Schools Federal Credit Union
A Desert Schools Federal Credit Union customer review by GetHuman user GetHuman-echolsma from December 5th, 2017
Background on GetHuman-echolsma's case
GetHuman: GetHuman-echolsma - can you tell our other Desert Schools Federal Credit Union customers when your case took place?
GetHuman-echolsma: Yes I can. It was afternoon, on November 30th.
GetHuman: Did you reach out to Desert Schools Federal Credit Union, and if so, how?
GetHuman: And which of these common Desert Schools Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-echolsma a list of common Desert Schools Federal Credit Union problems)
GetHuman-echolsma: "Setup an account" was why I was trying to call.
GetHuman-echolsma's review of Desert Schools Federal Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Desert Schools Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-echolsma: Complaint for Desert Schools Federal Credit Union
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-echolsma: The Visa Credit Card from Elan does not provide a confirmation number when making an online payment. I am requesting that DSFCU will take the step to provide the security needed for its members.
GetHuman: Let's quantify your experience contacting Desert Schools Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Desert Schools Federal Credit Union problem?
GetHuman-echolsma: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-echolsma: I'd give them a five out of five on communication.
GetHuman: And what about Desert Schools Federal Credit Union's ability to quickly and effectively address your problem?
GetHuman-echolsma: For that I would say five out of five.
GetHuman: And finally- any advice for other Desert Schools Federal Credit Union customers?
GetHuman-echolsma: Call them early in the day or late. Don't forget any personal or account information you might need for Desert Schools Federal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-echolsma taken from his Desert Schools Federal Credit Union customer service problem that occurred on November 30th, 2017.